Privacy Policy

Drivergems Tech Private Limited ("we," "us," or "our") operates the DriverGems mobile application. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with Indian data protection laws.

1. Information We Collect

• Personal Information: Name, email address, phone number, profile picture
• Account Information: Login credentials, preferences, settings
• Usage Data: App interaction data, device information, IP address
• Social Media Data: Profile information when you log in via social media accounts
• Payment Information: Transaction details processed through PhonePe payment gateway

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process payments and transactions
• Send service-related communications
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Payment Gateway: PhonePe for processing payments
• Service Providers: Third-party vendors who assist our operations
• Legal Compliance: When required by law or to protect our rights
• Business Transfer: In case of merger, acquisition, or asset sale

We do not sell your personal information to third parties.

4. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our services or as required by law. Upon account deletion, we will remove your data within 30 days, except where retention is legally required.

7. Your Rights

Under Indian data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account (Instructions to delete the account)
• Withdraw consent for data processing
• Opt-out of marketing communications
• Data portability

8. Cookies and Analytics

We use cookies and similar technologies to improve user experience and analyze app usage. You can manage cookie preferences through your device settings.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from minors.

10. International Transfers

Your data is primarily stored and processed in India. Any international transfers will be conducted with appropriate safeguards in compliance with Indian laws.

11. Policy Updates

We may update this Privacy Policy periodically. Material changes will be notified through the app or via email. Continued use of our services constitutes acceptance of the updated policy.

For information about terms and conditions, please refer to our Terms and Conditions.

12. Refunds

For information about refunds and cancellations, please refer to our Refund Policy.

This Privacy Policy is governed by Indian laws and regulations, including the Information Technology Act, 2000, and related rules.